Service

Hail Damage Repair in Duncanville & DFW

North Texas hail leaves dozens of dents in minutes. We repair them without repainting your vehicle, document what the adjuster missed, and keep the claim moving.

Why hail damage is a different job

A door ding is one repair. A hail event is a pattern — dozens or hundreds of small impacts spread across the roof, hood, deck lid and upper panels, often invisible in daylight and obvious under a striped light board. Counting them accurately is the first real task, and it's where most claims go wrong.

Because hail dents are usually shallow with unbroken paint, they are close to ideal for paintless dent repair. We work each panel from behind, which means your factory finish stays on the car and there are no repainted panels to disclose or color-match later. On heavier damage, some panels may need conventional repair or replacement — we identify those up front instead of at the end.

How the insurance side runs

  • Free inspection. We put the vehicle under proper lighting, count and map the dents by panel, and photograph the damage.
  • Claim opened. If you haven't filed yet, we help you open the comprehensive claim and tell you exactly what information your carrier will ask for.
  • Adjuster meeting. We meet the adjuster at the vehicle so the estimate is written against what's actually on the panels.
  • Supplement if needed. When the initial estimate undercounts the damage, we submit a documented supplement with photos and dent maps.
  • Repair and payment. We repair on the approved scope and coordinate payment with the carrier. You're generally responsible for your comprehensive deductible.

Deductibles, coverage limits and rate decisions belong to your insurer — always confirm those directly with them. What we own is the damage documentation and the repair.

After a storm: what to do in the first week

Photograph the vehicle where it sat and note the date of the storm — carriers ask. Get it inspected before you decide whether to file, so you're making that call against a real dent count rather than a guess. If glass is broken or a sunroof is damaged, mention it immediately; that's handled differently from sheet metal.

Be careful with the storm-chasing operations that appear in DFW parking lots after a hail event. Ask where the shop is, who does the repair, and what happens if a dent comes back. We're a fixed shop in Duncanville and you can come see the work.

Serving the DFW hail corridor

Storms rarely hit the whole metroplex evenly — one cell can shred Arlington and leave Irving untouched. We repair hail-damaged vehicles from Duncanville, Dallas, Fort Worth, Arlington, Grand Prairie, Irving, Cedar Hill, DeSoto, Mansfield and the surrounding communities. See the service areas page for city-specific details and drive times to the shop.

Not sure whether your damage is a candidate? Send a photo or call 214-882-2102 and we'll tell you straight — including when conventional body work is the better call.

FAQ

Hail damage and insurance questions

Straight answers on cost drivers, turnaround, insurance and what PDR can and can't fix.

Hail is typically covered under comprehensive coverage, not collision or liability, and you normally pay your comprehensive deductible. Coverage and deductible vary by policy, so confirm the specifics with your carrier — we can walk you through what to ask.